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Danish Gambling Authority was founded in 2000, under the Ministry of taxation, as an organization providing executive power in the field of gambling. In the first years of its existence, the regulator was mainly engaged in supervisory functions and carried out inspections in several land-based casinos located in Denmark. A number of licenses for lotteries were also issued. But after the 2012 changes to the "law on gambling" everything has changed dramatically. Previously, only a number of persons could open a casino or a betting shop under certain conditions (there was a state monopoly), but after the changes, anyone can fill out an application for a gambling license and provide access to gambling. Since January 1, 2013, the organization becomes independent and reports to the head.

Danish Gambling Authority review

The emergence of a regulator in the Danish gambling industry was caused by several factors. Previously, there was a state monopoly in this area, expressed in the activities of Danske Spil. Just to open a casino on the territory of the state by foreign companies was required to participate in the founders of the resident of the country.
In 2003, at the time of active development of online gambling, measures were taken to ban online casinos in Denmark. And for greater effect, banks were forbidden to carry out financial transactions on the cards of citizens committed to pay for online casino. But these tough measures have caused a number of criticism from the gambling organizations of the European Union. In view of this, in 2010 began the development of amendments to the current "law on gambling", which was adopted in 2012.
The most significant aspects of the changes were the abolition of the state monopoly on gambling, although not all types. The state has reserved the right to be the main organizer of lotteries, bingo, horse racing bets. And for the organization of gambling in Denmark (including the Internet) began to allow foreign companies. In 2014, new legislative acts were adopted, fixing the monthly payments of operators in the amount of 20% of income in favor of the state. A system of mandatory certification has been introduced.
In 2018 with the advent of social games of various loot boxes (players buy with real money a box and can win some extra equipment in games), very common in CS:GO. The organization has taken a number of measures and legally recognized such purchases as gambling, which led to the blocking of a large number of Internet portals offering this service.
Danish Gambling Authority is constantly developing and exchanging experience with other regulators, currently concluded cooperation with Alderney, France, Gibraltar, Isle of Man, Malta and the UK.
In addition, the regulator cooperates with other authorities, such as the Office of financial supervision in the field of money laundering. Also acts as the initiator, for example, Casinoz already wrote about one initiative of this management.
The regulator takes a very responsible approach to social responsibility about the dangers of gambling. A ROFUS system has been developed and introduced allowing players to enter their personal details, which will result in a ban on visiting land-based casinos permanently or for a certain time. That is, players simply will not be allowed to gamble. Also on the website of the Danish Gambling Authority, there is a large amount of information where to go if you need help in the fight against gambling addiction.

License types of Danish Gambling Authority

Obtaining gambling licenses in Denmark is organized as transparently as possible. The official website of the organization provides detailed information and the necessary list of documents and all documentation. The parameters of the cost and the amount of fees are also specified.
Currently, the regulator issues licenses for the following types of gambling:

  • Lottery licenses are issued only to monopolists of this activity (Danske Lotteri Spil, Det Danske Klasselotteri, Almindeligt Dansk Vareg Industrilotteri (Varelotteriet), Landbrugslotteriet). Except in cases suitable for licensing other types of lotteries held in online and land-based casinos etc.
  • Online casino license is issued for five years. 
  • Land-based casinos - the license is issued for ten years.
  • Slot machine halls - a maximum of three slot machines are allowed in bars and other establishments licensed for alcohol. In other establishments, a larger number of devices are allowed. The fee for one slot machine is approximately 100 Euros, plus a license fee.
  • Sports betting - the license is valid for up to five years, and will apply to all possible types of sports betting.
  • Poker - all types of real money poker, including online casino games and public tournaments are licensed. It is also necessary to comply with a number of regulatory requirements and rules for holding public tournaments. In some cases, it is allowed to hold tournament competitions without a license.
  • Limited licenses are a variation of licenses for casinos and bookmakers whose gross income does not exceed (the amount of bets minus the players' winnings)  350,000 Euros per month. This type of license is issued for one year.

To obtain a gambling license for an online casino, the operator must fill in a number of documents and pay a fee of about 41 000 USD. In addition, if the operator wishes to open sports betting, the fee is increased to 58 000 USD. Anyone can apply, even a foreign person, but in this case, it is necessary to have a Danish representative.
In addition to the current license, an operator must be certified (a special Management program to ensure greater reliability and integrity of the games offered by the operator).

Dispute resolution

On the official website of the organization there is a special section where detailed guidance is indicated for players wishing to file a complaint against the casino.
According to the licensing rules, players must initially try to settle the dispute with the operator, the operator has 14 days to respond. If the answer was not received, or the result is not satisfied with the customer institution, he can file a complaint against the operator in the "Consumer Complaints Council of Denmark", "Danish consumer Complaints Council" or the court. It should be noted that in each Department of complaints you can get legal advice.
Interestingly, the gambling authority is not involved in dispute resolution.

Regulator licensed casinos

In the section "license holders" there is a full list of online casinos and bookmakers with gambling licenses in Denmark. It indicates the name of the operator and the official Internet address of the site. Among the most famous online casinos which have Danish license are 888, Betfair, Betway, Betsson, Unibet and a number of others.

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Danish Gambling Authority is quite a serious and respected regulator in Europe. It is one of the few organizations that officially States that it takes responsibility for organizing a well-regulated and fair gambling market.

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Danish Gambling Authority
Site languages
English, Dansk
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Post address
Spillemyndigheden - Englandsgade 25, 6. sal - 5000 Odense C.
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